OI&T Dept. –2002 Holcombe Blvd Houston, Texas 77030

    Clinical Location Coordinator:

    Roxanne Pierce
    Email: roxie.pierce@va.gov

    Location Coordinator Resources:

    Location Coordinator Guide

    The source of information for the VA Clinical Location Coordinator's. This is a resource to use once the VA Mobile Service Desk is no longer onsite to assist directly with questions or concerns about the iPad devices.

    iPad Courses

    Training videos and more information about how to use a Health Pad.

    User Guide

    The clinicians guide to their iPad.

    Device Naming Convention:

    TBIEE##### (EE# located on the back of the device)

    Site Contacts:

    Other Authorized Personnel:

    Facility Chief Information Officer (FCIO):

    Office of Information & Technology (OI&T):

    Information Security Officer (ISO):


    Site Contact restrictions:

    User Add/remove/Swap/Replacement Wiki Access/Privileges
    Clinical Location Coordinator Add/Remove/Swap/Replacemet: Yes Yes
    Other Authorized Personnel Add/Remove/Swap/Replacemet: Yes Yes

    Device Holdings:

    Where physically are the Stock Devices/Spares Stored?


    Location: Office of Chief of Informatics/ IT office

    Who collects returned devices?


    Location: OI&T Dept. –

    Network Connectivity
    Mobile1SD: Guest: Mifi/Hotspot:
    Carrier: T-Mobile Data Expiration: 7.9.19 (EOC)
    Number of 9.7 Pros: 150
    Reference Links:

    VA Mobile Service Desk: